NCC Board Commends Telecom Industry’s Infrastructure Expansion, Reaffirms Commitment to Digital Economy Growth
The Governing Board of the Nigerian Communications Commission (NCC) has commended telecommunications operators for ongoing investments in network infrastructure expansion across the country, describing the efforts as critical to improving connectivity, enhancing service delivery, and advancing Nigeria’s digital economy agenda.
The commendation formed part of resolutions contained in a communiqué issued after the Commission’s 109th Board Meeting, where members reviewed developments within the telecommunications sector and outlined priorities aimed at strengthening digital infrastructure and consumer protection.
According to the Board, Mobile Network Operators (MNOs) have continued to make significant investments in expanding network coverage and improving the quality of experience for subscribers nationwide. It disclosed that operators have planned the deployment of more than 12,000 additional coverage and capacity sites across the country, with over 5,000 sites already completed.
The Board noted that the expansion drive has also seen fibre connectivity extended to more than 700 sites, while infrastructure upgrades have been carried out across over 2,000 Base Transceiver Stations by co-location and infrastructure-sharing licensees.
The development comes amid increasing demand for telecommunications and digital services in Nigeria, driven by rising internet penetration, remote work, digital commerce, online education, and the growing adoption of technology across various sectors of the economy.
On consumer protection, the Board reviewed the implementation of regulatory directives requiring telecommunications operators to compensate subscribers affected by poor Quality of Service. It expressed satisfaction with the level of compliance recorded so far.
According to the communiqué, more than 75 million subscribers have benefited from compensation measures introduced by operators, while ongoing validation exercises are being conducted to ensure all eligible consumers receive the required compensation.
The Board also examined the country’s growing appetite for data services and emphasized the need for accelerated fibre infrastructure deployment to improve service quality and reduce pressure on mobile networks.
It observed that expanding fibre connectivity would strengthen broadband access for homes, businesses, educational institutions, and public establishments while improving the overall quality and reliability of internet services nationwide.
In addition, the Board noted the significant increase in Fibre-to-the-Home subscriptions and reaffirmed support for policies designed to encourage broader access to wholesale backbone and metropolitan fibre networks.
Addressing challenges confronting the sector, the Board expressed concern over recurring incidents of vandalism targeting telecommunications infrastructure. It stressed the importance of enhanced collaboration among government agencies, operators, communities, and security institutions to safeguard critical communications assets.
The Board commended security agencies for their ongoing efforts following the designation of telecommunications infrastructure as Critical National Information Infrastructure, a move intended to provide stronger protection for vital digital assets and networks.
The meeting also reviewed ongoing stakeholder consultations on the development of a framework for zero-rating educational platforms and digital learning content. The initiative is expected to expand access to educational resources, promote digital inclusion, and help bridge the digital divide, particularly among underserved communities.
As part of efforts to strengthen governance within sector institutions, the Board approved the appointment of Princess Oforitsenere Emiko as Interim Chairman of the Governing Board of the Digital Bridge Institute (DBI).
It also approved the appointments of Engr. Abraham Oshadami and Ms. Rimini Makama as interim members of the DBI Governing Board.
Reaffirming its vision for the sector, the Board pledged continued support for policies and initiatives that promote a resilient, sustainable, and inclusive communications industry. It emphasized the importance of improving Quality of Service, strengthening consumer protection, enhancing network resilience, and promoting fair competition as key pillars of Nigeria’s ongoing digital transformation.
The Board stated that sustained investments in infrastructure, effective regulation, and stakeholder collaboration will remain essential to unlocking the full potential of Nigeria’s digital economy and ensuring that the benefits of connectivity reach all parts of the country.
